We apologise that due to the global COVID-19 outbreak and disruptions to our supply chain, you may experience delays in receiving your orders.
As the shopping experience for our customers continues to be our top priority, we are exercising all efforts and are working around the clock to make sure that you will receive your order as soon as possible.
We are working closely with our sellers and delivery partners to ensure orders are fulfilled as quickly as possible. However, please be aware that there are significant delays to a number of countries right now due to a lack of available transport links and suspension of certain country’s postal operations, as a result of Coronavirus.
Thank you for being a loyal member of the Elegant Duchess community. We truly value your feedback, thoughts and feelings, and we will get through this together.
Stay healthy, take care of yourselves, and each other.